Pre-Conference Workshop

HR in the Changing World of Work Pre-Conference Workshop

20 August 2019 | Birch Wood Conference Centre

Mercer HR Metrics and Analytics

Business results with workforce insights

In an age of big data, utilizing information to create workforce insights is a top priority for HR professionals! According to an analytics survey conducted by Corporate Executive Board in 2013, companies whose leaders support workforce analytics and planning improve talent outcomes by 12% and gross profit margins by 6%, respectively. However, HR professionals struggle to effectively use metrics and analytics to deal with emerging challenges caused by big data. This workshop explains how workforce insights can be the solution for HR professionals. You will develop a comprehensive understanding of workforce insights through specific examples and learn the steps that help you apply them in your daily work.

Benefits to participants

  • Make reasonable decisions based on facts and trends.
  • Ask the right questions based on the data to determine the impact.
  • Develop your analytics skills to enable you to use and analyse data efficiently.
  • Get started with workforce insights in your own company.
  • Work in partnership with your business managers.
  • Come up with the measurements that will help drive the impact you want to create.

Programme Outline:

  • Introduction: the impact of big data
  • Importance of workforce insights
  • Levels of workforce insights
  • Application of workforce insights
  • Getting started in your workplace
  • determine impact
  • Selecting metrics
  • Collect data
  • Analyse findings
  • Share findings
  • Discover the story
  • Action planning
  • Facilitator: Dirk Joubert, Mercer


    Dirk is a Senior Consultant with the Career Business in Mercer South Africa.


    Dirk has been with Mercer since 2010, his journey with Mercer includes 7 years’ experience in management of various Salary Surveys in Africa and supporting his clients with a wide range of compensation and benefits consulting solutions. This experience includes compensation and benefits benchmarking and reward structure design, customize tool design, executive recommendations, board presentations, general consulting and more. Later in his career with Mercer, Dirk joined the consulting team of Mercer with focus on delivering fit for purpose HR solutions across various fields and African countries. Throughout his career, Dirk has had exposure in working with various client’s segments including multinationals, large local employers and NGO’s from numerous industries including Mining, Logistics, Oil and Gas, Consumer Goods, Financial Services, Hi-tech and Medical Life sciences


    Dirk holds BCOM (HONS) Financial Management degree from the University of Pretoria. He also achieved his Global Remuneration Professional certificate from the South African Rewards association and World at Work.